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Zoom Communications

Is this your company?

Management always threatening and yelling publicly - Senior Manager Zoom Communications Employee Review

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, CEO is kind (but helpless)

Cons

Culture has become very toxic across the board since 2023. Management folks in CIO org threaten employees constantly saying they will be kicked out of the company and I have been told this too. I have been constantly and publicly yelled at by my management for no reason, folks in those meetings have watched it quietly and these meetings were recorded. Not sure if this happens to strong female leaders alone. But there is no option but to keep quiet and get picked as a target for Reduction in Workforce.

Explore other reviews about Zoom Communications

5.0
Jan 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge resurgence with Contact Center and Phone. Cleaning up here in 2025.

Cons

We were slow to market in healthcare AI

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Zoom Communications Response
5mo
Thank you for the positive feedback! It’s great to hear you’re seeing strong momentum with important product areas. Your input on go-to-market timing and removing roadblocks for the sales team is valuable, and continued focus on seller enablement and agility can help build on the success you’re seeing.
1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay and benefits. They treat you like a dog and if they like you, it can be nice since they will toss you a bone frequently. If you are ok with that and not getting your hands too messy, this place is perfect. Learn simplified chinese, it will help a lot.

Cons

If you are american, they treat you like second class. The companies software engineering force is all of the of the Hangzhou & Hefei offices. They move key individuals from these offices to operate in the United States on strictly chinese speaking teams. These teams are the ones the interface between the china offices & americas. All American National employees are just a front. Its two fold, they chinese employees work a 996 and they need some of these employees with the same work culture in the americas to move things along the way they work. Its a typical eastern work culture. If you are an american you will experience culture shock. Watch "American Factory" if you want to understand the work culture more. You need to move fast in an eastern sense. A western mind wont be able to compete. I place all this in the cons because they show they are an american company when they are not.

6
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Zoom Communications Response
5mo
Thank you for taking the time to share your perspective. It's clear you’ve experienced both the benefits and complexities of working within a globally distributed organization. At a company like Zoom, where teams span geographies and cultures, navigating collaboration styles can present unique challenges. Your feedback highlights the importance of transparent communication and inclusive team structures to support all employees across locations. We appreciate your continued dedication to Zoom, and encourage you to reach out to engagement@zoom.us.
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